Welcome to Chef on a Diet ("we", "us", or "our"). By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using the Platform.
By subscribing to any meal plan, browsing the website, or using any service provided by Chef on a Diet, you affirm that you are at least 18 years old, or a minor with parental or guardian consent, and you agree to comply with and be bound by these Terms.
2.1. All deliveries are handled by Chef on a Diet’s in-house riders, ensuring proper handling and timely drop-off based on the chosen delivery schedule.
2.2. If a customer uses a third-party or personal courier:
The customer bears all responsibility and costs.
Chef on a Diet is not liable for damage, spoilage, spillage, loss, delay, or deterioration in quality after handover.
Handover to the courier is equivalent to delivery fulfillment.
2.3. Riders wait a maximum of 15 minutes. If meals are not received, delivery is marked as fulfilled with no refund or reschedule.
2.4. Deliveries cover Metro Manila and select areas in Cavite, Rizal, and Bulacan.
2.5. Morning and evening slots are subject to availability.
2.6. Not all areas qualify for night delivery. Customers must confirm with admin.
2.7. Delivery times are approximate and subject to traffic, weather, and logistics.
2.8. No liability for delays due to force majeure or inaccurate information.
2.9. Customers must refrigerate meals immediately. Chef on a Diet is not liable for spoilage after delivery.
2.10. Customers must be reachable by phone during delivery. Missed deliveries are disposed of but still counted as delivered.
2.11. For COD orders, exact payment is required. Failure to pay may lead to cancellation and suspension.
3.1. Orders must be placed through official channels:
Facebook: Chef on a Diet
Instagram: @dietmeals.ph
Official Website
3.2. Customers must read and accept Terms before ordering.
4.1. Meal plans are strictly non-refundable once prepared or delivered.
4.2. Once the order form is filled, the subscription is binding and cannot be canceled.
4.3. Rescheduling must be requested at least 48 hours in advance and is subject to approval.
5.1. Subscriptions are continuous for the subscribed duration (5-day, 20-day, etc.).
5.2. Skipping days disrupts operations and may incur fees.
5.3. Requests to skip require 48-hour notice in writing and approval.
5.4. Repeated unauthorized skips may lead to additional fees, suspension, or refusal of service.
6.1. Payment must be made in full before service.
6.2. Payments are accepted via gateways, bank transfers, or COD.
6.3. Pricing and payment terms may change with notice.
6.4. Downgrades of plans will not result in refunds or credits.
7.1. Chef on a Diet does not provide medical advice.
7.2. Meals are nutritionally balanced but not medical products.
7.3. Customers with allergies or conditions must consult a physician or dietitian before subscribing.
7.4. Chef on a Diet is not liable for adverse reactions.
All content, logos, and media are exclusive property of Chef on a Diet. Unauthorized use is prohibited and may result in legal action.
Chef on a Diet disclaims all warranties and is not liable for direct, indirect, incidental, or consequential damages arising from use of services.
By using services, you consent to data collection and use in line with our Privacy Policy.
These Terms are governed by the laws of the Republic of the Philippines. Disputes fall under the jurisdiction of courts in Malabon City.
We may modify these Terms anytime. Continued use after posting updates signifies acceptance.